Employee Access to Account Balances and Claims Information
Account Balance & Claims Information
Welcome to Redwood Health Services! To access your account online, please follow these instructions. You will need your Employee ID# and Employer Group#. Contact Redwood Health Services Customer Service at 1-800-548-7677, option 2 to obtain this information.
- Click on this link.
- Click on Participant Login
- Click on Create Account
- Fill in required fields
- When required fields are completed, click submit.
- Employee ID# – must contain the -01 (e.g. 1000100000-01) (Contact Customer Service.)
- New User ID – for security reasons, do not use your first and last name.
- New User ID must contain 9-16 characters
- Password must be at least 8-16 characters and contain a capital letter and number.
Online Information includes:
- View Balances
- View Activity
- Report a Lost or Stolen Card
- View FAQs
If you have any questions, please contact our Customer Service
**Option 2 after you dial