Employee Access to Account Balances and Claims Information

Account Balance & Claims Information

Welcome to Redwood Health Services! To access your account online, please follow these instructions. You will need your Employee ID# and Employer Group#. Contact Redwood Health Services Customer Service at 1-800-548-7677, option 2 to obtain this information.

  1. Click on this link.
  2. Click on Participant Login
  3. Click on Create Account
  4. Fill in required fields
  5.  When required fields are completed, click submit.


  • Employee ID# – must contain the -01 (e.g. 1000100000-01) (Contact Customer Service.)
  • New User ID – for security reasons, do not use your first and last name.
  • New User ID must contain 9-16 characters
  • Password must be at least 8-16 characters and contain a capital letter and number.

Online Information includes:

  • View Balances
  • View Activity
  • Report a Lost or Stolen Card
  • View FAQs

If you have any questions, please contact our Customer Service

**Option 2 after you dial