Account Balance & Claims Information

Employee Access to Account Balances and Claims Information

Welcome to Redwood Health Services! To access your account online, please follow these instructions. You will need your Employee ID# and Employer Group#. Contact Redwood Health Services Customer Service at 1-800-548-7677, option 2 to obtain this information.

  1. Click on this link.
  2. Click on Participant Login
  3. Click on Create Account
  4. Fill in required fields


  • Employee ID# - must contain the -01 (e.g. 1000100000-01) (Contact Customer Service.)
  • New User ID - for security reasons, do not use your first and last name.
  • New User ID must contain 9-16 characters
  • Password must be at least 8-16 characters and contain a capital letter and number.

5. When required fields are completed, click submit.

Online Information includes:

  • View Balances
  • View Activity
  • Report a Lost or Stolen Card
  • View FAQs

If you have any questions, please contact our Customer Service at 800-548-7677, option #2.